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OHQ's records suffice evidence of a fee that is payable unless they are shown to be wrong. Client will certainly use its reasonable endeavours to alert OHQ of any kind of invoice dispute within fourteen (14) days of receipt of a billing, complying with the process described in Area 15. If Client conflicts an invoice, the billing has to proceed to be paid in a timely manner nevertheless OHQ will attribute or refund Client if it is later on fairly identified by OHQ or pursuant to the dispute resolution process outlined in Section 15 that the billing was incorrect and the Consumer is qualified to a debt or refund.

Such modifications might consist of, without constraint, changes for the Membership Fees or Usage Costs for OHQ Paid Services, adjustments to the usage allowances included in the Pricing Strategies, and discontinuation of Rates Strategies. (a) Each such revision will work after affordable breakthrough written notification is given to Consumer (as an example, by being uploaded to the OHQ Internet Site), other than that any kind of such modification that impacts a Selected Paid Service will put on Consumer beginning at the commencement of a Paid Service Term beginning no much less than thirty (30) days from the day which OHQ gives notice of such modification to Consumer in accordance with Area 16.8.

If Consumer does not terminate its use of any kind of affected Selected Paid Solution prior to the reliable day of such modification, Consumer will certainly be deemed to have accepted such alteration relative to such Selected Paid Service. (b) If a Prices Plan picked by Customer is ceased, OHQ will offer Customer with affordable advancement notice of no less than thirty (30) days and Consumer will certainly be given the option of selecting a brand-new Pricing Plan from then-current pricing strategies used by OHQ.

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For evasion of doubt, this paragraph does not put on changes to the Rate List, which are addressed in Section 7 (24 hour receptionist).1. Customer represents that all info given by Consumer and its customers to OHQ (consisting of, without constraint, all call info and details pertaining to Client's Bank card) is precise, up-to-date and total at the time it is supplied to OHQ

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Client should whatsoever times abide by all legislations, guidelines, criteria and codes suitable in connection with its use OHQ Offerings and the Client's supply of its product and solutions to its callers. Client will not make use of any kind of OHQ Offerings to engage in, or to urge or help others to involve in, any kind of illegal or deceptive tasks.

If a new Paid Service Term begins earlier than three (3) days after such email is sent out, Consumer will sustain the applicable Subscription Cost for the brand-new Paid Solution Term (the ""). The efficient day of such discontinuation will certainly be either (i) the Requested Termination Date, or needs to Consumer not mention a Requested Discontinuation Day, (ii) the last day of the Last Paid Solution Term.

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Where Client ends according to this Area 10.1(b): (i). The Membership Charges that have been pre-paid will be preserved and the OHQ Offerings available to Customer up until the last day of the Last Paid Service Term (subject to reinstatement fees under condition 10.3(e)) and the extra balance of the Prepaid Usage Credit score will certainly be preserved by OHQ for future usage by Client if Customer decides to re-instate or otherwise re-commence the OHQ Service pursuant to Section 10.3(e); or (ii).

(b) Complying with termination of any OHQ Solution, OHQ will certainly not be responsible at all for responding to phone calls, taking or providing messages, or performing any type of other tasks about such OHQ Solution. (c) Upon termination of all OHQ Providers, OHQ may terminate Client's Account and Consumer's accessibility to the Account.

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(e) Complying with termination of any OHQ Services, OHQ will certainly have no responsibility to reinstate or otherwise recommence such OHQ Solutions. If OHQ chooses (in its discretion) to restore or otherwise recommence a terminated OHQ Solutions, OHQ may call for that Client pay a reinstatement charge of $30 (to cover OHQ's affordable prices in refining the reinstatement) Info gathered by OHQ from Client and its callers may be used, revealed and shared by OHQ according to OHQ's personal privacy policy as readily available on the OHQ Website ("") and as might be modified periodically.

The Controller hereby assigns the Processor relative to processing tasks undertaken during the arrangement of assistant services. OHQ and Consumer acknowledge and concur that the Cpu is subject to the complying with obligations: The Processor will adhere to the relevant Data Defense Laws and must: (a) only act on the composed guidelines of the Controller and ensure those acting under their authority do the same; (b) ensure that individuals processing the information are subject to an obligation of confidence; (c) use its finest endeavours to secure and secure all individual data from unauthorised or unlawful processing, consisting of (however not restricted to) unexpected loss, devastation or damage; (d) make certain that all handling fulfills the demands of the GDPR and relevant Data Protection Legislation; (e) ensure that where a Sub-Processor is made use of, they: only engage a Sub-Processor with the previous approval of the Controller; notify the Controller of any type of designated adjustments worrying Sub-Processors; they execute a composed agreement having the very same data protection responsibilities as laid out in these Terms; understand that any type of failure on the component of the Sub-processor to comply with the Information Protection Rule, the Cpu stays totally liable to the Controller for the efficiency of the Sub-Processor's responsibilities; and assist the Controller in providing subject access and permitting data based on exercise their civil liberties under the Data Security Rules.

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The Controller will carry out appropriate and proper onboarding and due persistance checks for all Processors, with a complete assessment of the obligatory Information Protection Legislation requirements. The Controller shall validate that the Processor has sufficient and documented procedures for data violations, data retention and information transfers in position. The Controller shall get evidence from the Cpu as to the: (a) verification and reliability of the employees utilized by the Processor; (b) any type of certificates, certifications and policies as described in the onboarding procedure; (c) technological and functional procedures made use of in securing the Personal Information; and (d) procedures in position for enabling data topics to exercise their rights, consisting of (yet not limited to), subject access demands, erasure & rectification treatments and restriction of handling steps.