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OHQ's records are adequate evidence of a charge that is payable unless they are shown to be inaccurate. Customer will use its practical efforts to inform OHQ of any type of invoice disagreement within fourteen (14) days of invoice of a billing, following the procedure described in Section 15. If Consumer disputes an invoice, the billing needs to proceed to be paid in a timely manner nonetheless OHQ will attribute or refund Customer if it is later reasonably established by OHQ or pursuant to the conflict resolution procedure outlined in Area 15 that the billing was wrong and the Consumer is qualified to a credit history or refund.

Such modifications may consist of, without restriction, changes for the Subscription Fees or Use Fees for OHQ Paid Services, adjustments to the usage allocations consisted of in the Pricing Plans, and discontinuation of Rates Strategies. (a) Each such modification will take effect after practical breakthrough composed notification is supplied to Consumer (as an example, by being posted to the OHQ Website), except that any type of such revision that influences a Selected Paid Service will relate to Client beginning at the commencement of a Paid Solution Term starting no less than thirty (30) days from the day which OHQ offers notification of such alteration to Consumer according to Area 16.8.

If Customer does not end its usage of any kind of damaged Selected Paid Service before the efficient date of such revision, Client will certainly be considered to have actually agreed to such revision with regard to such Selected Paid Service. (b) If a Rates Strategy selected by Consumer is ceased, OHQ will give Client with reasonable development notification of no much less than thirty (30) days and Customer will be given the option of picking a brand-new Pricing Strategy from then-current prices strategies supplied by OHQ.

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For evasion of uncertainty, this paragraph does not relate to adjustments to the Catalog, which are attended to in Section 7 (receptionist answering calls).1. Consumer represents that all information supplied by Client and its callers to OHQ (including, without limitation, all call info and info pertaining to Customer's Bank card) is accurate, up-to-date and full at the time it is given to OHQ

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Customer needs to in all times follow all legislations, laws, standards and codes appropriate in link with its use OHQ Offerings and the Consumer's supply of its item and services to its callers. Customer will certainly not use any kind of OHQ Offerings to take part in, or to urge or assist others to involve in, any kind of illegal or fraudulent activities.

If a brand-new Paid Solution Term starts earlier than three (3) days after such email is sent, Client will certainly sustain the suitable Registration Fee for the new Paid Solution Term (the ""). The reliable date of such discontinuation will certainly be either (i) the Requested Discontinuation Date, or needs to Consumer not mention a Requested Discontinuation Day, (ii) the last day of the Last Paid Solution Term.

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Where Customer terminates according to this Section 10.1(b): (i). The Registration Charges that have actually been pre-paid will be retained and the OHQ Offerings readily available to Consumer up until the last day of the Last Paid Solution Term (subject to reinstatement fees under provision 10.3(e)) and the extra balance of the Prepaid Use Credit will be kept by OHQ for future usage by Client if Customer decides to re-instate or otherwise re-commence the OHQ Service according to Section 10.3(e); or (ii).

(b) Following termination of any type of OHQ Solution, OHQ will not be responsible at all for answering phone calls, taking or delivering messages, or carrying out any type of other activities about such OHQ Solution. (c) Upon discontinuation of all OHQ Services, OHQ might terminate Client's Account and Client's accessibility to the Account.

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(e) Adhering to termination of any OHQ Services, OHQ will have no responsibility to reinstate or otherwise recommence such OHQ Providers. If OHQ elects (in its discernment) to renew or otherwise recommence a terminated OHQ Providers, OHQ might require that Customer pay a reinstatement fee of $30 (to cover OHQ's practical expenses in refining the reinstatement) Details accumulated by OHQ from Consumer and its customers might be made use of, disclosed and shared by OHQ based on OHQ's privacy policy as readily available on the OHQ Internet Site ("") and as might be changed every so often.

The Controller thus assigns the Processor relative to handling activities taken on in the training course of the arrangement of receptionist solutions. OHQ and Client recognize and agree that the Cpu undergoes the adhering to commitments: The Processor shall abide by the appropriate Data Protection Rules and have to: (a) just act upon the written instructions of the Controller and guarantee those acting under their authority do the exact same; (b) guarantee that individuals refining the data go through a responsibility of self-confidence; (c) utilize its ideal efforts to protect and safeguard all personal information from unsanctioned or illegal processing, consisting of (but not restricted to) accidental loss, destruction or damages; (d) make sure that all processing satisfies the demands of the GDPR and related Information Security Legislation; (e) make certain that where a Sub-Processor is used, they: only involve a Sub-Processor with the prior permission of the Controller; educate the Controller of any designated changes worrying Sub-Processors; they carry out a written agreement consisting of the same information security responsibilities as set out in these Terms; comprehend that any failing for the Sub-processor to adhere to the Information Protection Rule, the Processor remains fully accountable to the Controller for the efficiency of the Sub-Processor's commitments; and aid the Controller in offering subject access and enabling information topics to exercise their rights under the Information Defense Regulations.

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The Controller will accomplish adequate and appropriate onboarding and due diligence checks for all Cpus, with a full evaluation of the compulsory Data Defense Legislation needs. The Controller shall verify that the Cpu has appropriate and documented procedures for data violations, information retention and information transfers in location. The Controller shall get evidence from the Processor regarding the: (a) confirmation and reliability of the workers utilized by the Processor; (b) any kind of certifications, certifications and plans as described in the onboarding procedure; (c) technological and functional procedures made use of in guarding the Personal Information; and (d) treatments in position for permitting data based on exercise their legal rights, including (yet not limited to), subject accessibility demands, erasure & correction treatments and restriction of processing actions.